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Helpdesk department contact numbers
BACK OFFICE SUPPORT :	011-45350002/16
OPEN AN ACCOUNT :	011-45350014
TECHNICAL SUPPORT :	011-45350009/10
CALL & TRADE (NSE, BSE, MCX, NCDEX) :	011-45350019/20/22/36
SURVEILLANCE :	011-45350041/42/43
DP SUPPORT :	011-45350006/03
COMPLIANCE :	011-45350017/21/23

⚠️ FRAUD ALERT

Dear Investors,

Please be cautioned, certain individuals/entities are falsely claiming association with PRRSAAR SAMPADA PVT LTD (PRRSAAR) and unauthorizedly using the logo of PRRSAAR, name & profile of its directors/officials, similar logo, fake website & group to connect public for account opening/advisory/shares trading tips/receiving money/other prohibitive activities.

Kindly beware of such groups/fraudsters and do not join/use such groups/channels/apps for making payments or other services.

We do not have any connection or association whatsoever with these or other such individuals or WhatsApp groups/channels/apps/platforms. Please note that we always connect through our official channels and never ask for money or any personal information for any illegal activity. We request you to stay vigilant and refrain from subscription to any such illegal platform/group. Please be advised that any correspondence with such entities/individuals in any manner whatsoever will be at your own risk. Only trust our official contacts.

Regards,
Prrsaar Sampada Pvt. Ltd.

⚠️ Attention Investors!!

Beware of fixed/guaranteed/regular returns/capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at: https://www.nseindia.com/invest/about-defaulter-section
Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/collateral MUST remain in the account of the client and can be pledged to the broker only by way of 'margin pledge', created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.
Always keep your contact details updated. Mobile number/Email ID must be updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.

ADVISORY TO DEMAT ACCOUNT HOLDERS

Ref. CDSL communique to DP i.e CDSL/OPS/DP/GENRL/2020/15 dt. January 08,2020

Do`s-

Register your email ID in Your demat account by approaching your Depository Participant. You will receive email alert for all transactions in your demat account.
Register your mobile number for CDSL`s free of cost SMS Alert facilitySMART and obtain alert on mobile for any debit transaction or credits due to corporate action or demographic changes in your demat account.
Register for ‘easi’ CDSL`s free of cost internet base facility to access your demat account and check the details of your holding and/ or transactions, anytime anywhere. You can easily register for easi by accessing the link – https://web.cdslindia.com/myeasi/home/login
Ensure that your holding and transaction statements are received periodically. You are entitled to receive a transaction statement every month if you have any transactions and once every six months if there have been no transactions in your account.
Check your demat account statement on receipt. In case you notice any unauthorized debits or credits, contact your Depository Participant. If not satisfied with the response, contact CDSL. You may email to complaints@cdslindia.com
Accept the Delivery Instruction Slip (DIS) book from your DP only if each slip has been pre-printed with a serial number along with your demat account number and keep it in safe custody.
Before granting Power of Attorney (PoA) to operate your demat account to anyone, carefully examine the scope & implications of powers being granted.
POA is not mandatory for opening a demat account.
Update change in details like email id, mobile number, address etc. immediately.
The demat account has a nomination facility and it is advisable to appoint a nominee, especially in case of sole account holders.

Don’ts-

Do not leave your DIS book with anyone else.
Do not sign blank DIS as it is equivalent to a bearer cheque.
Avoid over-writing, cancellations, misspellings, changing of the name of quantity of securities on DIS.
Do not share your easi / easiest login id and password with any other person.

KYC Validation Process

DEAR CLIENTS,

As per the latest SEBI circular SEBI/HO/MIRSD/FATF/P/CIR/2023/0144 dated August 11, 2023 on KRA Regulations, KYC Registration Agencies (KRA) are responsible for validating clients’ KYC details as per their records.

Impact of the above regulation, if it is not followed:

Clients shall not be allowed to trade on any exchange or manage their open positions (if any) until they comply with the KYC requirements
Clients trading and demat account will remain deactivated till the KRA details are updated and validated.

How to Validate Your KRA Status “On Hold”/”Rejected” with KRA Agency?

As per SEBI guidelines, it is mandatory to verify your KYC details such as email ID and mobile number registered with the KRA (KYC Registration Agency).

Updation Process:

This is usually done when your KYC details are incorrect in the KRA portal. We will update your KRA details

Duly filled and signed KRA form with photo
Self-attested copy of PAN card
Self-attested copy of Aadhaar card.

Once we receive the above documents, it shall be updated in our record.

Validation process:

After we process your request, we will inform KRA to update their record. After the KRA has updated the details, you shall receive an SMS to your registered mobile number to validate your mobile number and receive an email to your registered email ID to validate your email ID. Check your spam, trash or deleted folder if you do not find the email.

Alternative validation process:

Check with which KRA your KYC is registered. To do this, please follow the steps mentioned below:

Visit cvlkra.com
Click the KYC inquiry section
Enter your PAN and captcha details
Click ‘Submit’ to fetch your status
Refer to the ‘KRA’ column to find out the name of your KRA where KYC is registered
It will be one of these 5 - CVL KRA, KARVY KRA, NDML KRA, DOTEX KRA, CAMS KRA
Now where your KYC is registered go to that website and follow the on-screen instructions to verify your mobile number and email ID

There are 3 Type of KYC status – on Hold, Registered and Validated.

If your email/mobile number isincorrect:

Update your email ID and mobile number. Once this will be done, follow the below procedure

The modification request shall be processed. When the KRA will update the details, you shall receive an email and SMS from your respective KRA to validate your email ID and mobile number. Your task is done once you validate your email ID/mobile number.

After the contact details are validated with KRA, it would be processed in 5-7 workings days to update your records and activate your trading account if deactivated.

Links to Validate Your Mobile and Email with KRA Agency:

CVL KRA - https://validate.cvlindia.com/CVLKRAVerification_V1/

KARVY KRA - https://www.karvykra.com/KYC_Validation/Default.aspx

NDML KRA - https://kra.ndml.in/kra/ckyc/#/initiate

DOTEX KRA - https://www.nsekra.com/

CAMS KRA - https://qrkra.camsonline.com/KRAAADHAARWEB/MobileApp/ARV.aspx

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