Investor Grievances escalation matrix (DP & STOCK BROKING)
Details of Contact Person Address Contact No. Email Id Working Hours
Client Servicing VANSH MAHESHWARI HEAD OFFICE-PUNJABI BAGH, DELHI 01145350005 DP@PRRSAAR.COM Mon-Friday 9:00 am to 05:00 pm
Head of Client Servicing CHANCHAL GUPTA HEAD OFFICE-PUNJABI BAGH, DELHI 01145350006 CHANCHAL@PRRSAAR.COM Mon-Friday 10:00 am to 05:00 pm
Compliance Officer RAVI KANT HEAD OFFICE-PUNJABI BAGH, DELHI 01145350017 RAVIKANT@PRRSAAR.COM Mon-Friday 10:00 am to 05:00 pm
CEO VED PARKASH GUPTA HEAD OFFICE-PUNJABI BAGH, DELHI 01145350008 VPG@PRRSAAR.COM Mon-Friday 11:00 am to 04:00 pm
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchanges at https://investorhelpline.nseindia.com/NICEPLUS and https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx and https://ncdex.com/investor_complaint and https://www.mcxindia.com/Investor-Services and CDSL at https://www.cdslindia.com/Footer/grievances.aspx . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Helpdesk
BACK OFFICE SUPPORT : 011-45350002/28
OPEN AN ACCOUNT : 011-45350014/15
TECHNICAL SUPPORT : 011-45350009/10
CALL & TRADE (NSE, BSE,MCX,NCDEX) : 011-45350019/20/22
SURVEILLANCE : 011-45350041
DP SUPPORT : 011-45350006
COMPLIANCE : 011-45350017
Contact us
Prrsaar Commodities Private Limited
(Member: NSE, BSE, MSEI, MCX, NCDEX, CDSL)
17A/35, 2nd Floor, West Punjabi Bagh,
New Delhi -110026
Tel. No : 91-11-45350000 (Board Lines)
Direct Nos. for Trading: 011-45350019, 011-45350020 , 011-45350035
Fax.: 91-011-42466672
Email : info@prrsaar.com
Website : www.prrsaar.com          :
Detail of Compliance Officer
Name: Mr. Ravi Kant
Phone: 91-011-45350017
E-mail : ravikant@prrsaar.com
ANNEXURE B - MANDATORY DISPLAY
  1. 1. Basic details of the SB such as registeration number, registered address of Head Office & branches if any -
    Stock Broker Registeration number Registered Address Branch Address (if any) Contact number Email Id
    PRRSAAR Commodities Pvt. Ltd SEBI Reg. no.: INZ000027432
    NSE-TM ID: 13457
    BSE-TM ID: 6270
    MCX-TM ID: 10815
    NCDEX-TM ID: 00536
    SEBI DP R no. IN-DP-563-2021
    DP ID: 12091700     		17A/35, IIND FLOOR, PUNJABI BAGH WEST NEW DELHI-110026 (1) FARIDABAD BRANCH(Delhi):- SCF 115 PART-1 HUDA MARKET SECTOR-19 FARIDABAD, HARYANA 121002
    (2) SHALIMARBAGH BRANCH (Delhi):- DDA BUILT UPJANTA FLAT NO. 34 A-BLOCK & POCKET AJ SHALIMAR BAGH NEW DELHI EAST DELHI, DELHI 110088
    (3) PEERAGARHI BRANCH(Delhi):- 487/39 IIND FLOOR NATIONAL MARKET PEERAGARHI NEW DELHI EAST DELHI, DELHI 110087
    (4) LAXMINAGAR BRANCH(Delhi):- OFFICE NO. 203 IIND FLOOR A15 GURUNANAKPURA GALI NO. 3 LAXMINAGAR NEW DELHI, EAST DELHI, DELHI 110092
    (5) NETAJI SUBHASH PLACE (Delhi):- 982 AGGARWAL MILLENIUM TOWER-2 NETAJI SUBESH PLACE NEW DELHI, DELHI 110034     		91-11-45350000 info@prrsaar.com
  2. 2. Names of the contact details of all Key Managerial Personal including the Compliance Officer-
    Sr. No. Name of the Individual Designation Mobile Number Email Id
    1 VED PARKASH GUPTA DIRECTOR 9313813880 VPG@PRRSAAR.COM
    2 PRITI GUPTA DIRECTOR 9312233251 PRITI GUPTA @PRRSAAR.COM
    3 RAVI KANT Compliance Officer 9311115751 RAVIKANT@PRRSAAR.COM
  3. 3. Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.
    • a) Detailed write up on the procedure for opening an account along with Flowchart and video if any (optional).

    • b) Detailed write up on procedure for filing a complaint on designated email id/ Toll-free number along with Flowchart  and video if any (optional). Provisions are to be made for sharing Ticket Number once the complaint is lodged.

    • c) Detailed write up procedure for finding out status of the complaint basis Ticket Number etc. along with Flowchart and video if any (optional).

  4. 4. Details of Authorized Persons

    List of Authorised Persons (AP)

    S. NO. Authorised Person's Name Authorised Person code (Exchange wise) Constitution Status Registered Address Terminal Details (Exchange wise)
    (Approved/ Cancelled) Address City State Pin code Termianl Allotted (Y/N) No. of Terminals
    1 MOHAN LAL SHARMA NSE- AP2395000031 INDIVIDUAL Cancelled HOUSE NO 43BLOCK -C POCKET -7SECTOR -7ROHINIROHINI NEW DELHI NEW DELHI 110085 NO NO
    2 POOJA NSE- AP2395000041 INDIVIDUAL Approved C4 MARKET SHOP NO-41ST FLOORLAWRANCE ROADKESAV PURAM NEW DELHI NEW DELHI 110035 NO NO
    3 SREEKANTH REDDY ALLURI NSE- AP2395000061 INDIVIDUAL Cancelled FLAT NO-305BLOCK-IHARIVILLU APTS.MANIKONDA HYDERABAD HYDERABAD HYDERABAD 500089 NO NO
    4 KARAN NARANG NSE-AP2395000071 INDIVIDUAL Cancelled 3RD FLOORPLOT NO-1HWW ROADGOLDEN AVENUE AMRITSAR AMRITSAR AMRITSAR 143001 NO NO
    5 VINOD KUMAR CHAUHAN NSE- AP2395000091 INDIVIDUAL Cancelled B-113 GROUND FLOOR KARAMPURA NEW DELHI DELHI DELHI 110015 NO NO
    6 SUNIL KUMAR RANA NSE- AP2395000111 INDIVIDUAL Approved SHOP NO-172dESH BANDHU GUPTA MARKET KROLBAGH NEW DELHI NEW DELHI 110005 YES 1
    7 LAKSHMAN JHA NSE- AP2395000101 INDIVIDUAL Approved 111, 1ST FLOORVAISHALI COMMUNITY BUILDING PACHIM VIHAR DELHI NEW DELHI NEW DELHI 110041 NO NO
    8 VAKUL TYAGI NSE- AP2395000131 INDIVIDUAL Cancelled H-4/1741 JAHANGIRPURI N.S MANDI DELHI NORTH WEST DELHI NORTH WEST DELHI 110033 NO NO
    9 ROHIT MALHOTRA NSE- AP2395000151 & MCX- 159669 INDIVIDUAL Approved FLAT NO 178PCKET BG-1 PACHIM VIHAR DELHI DELHI DELHI 110063 YES 2
    10 MANPREET SINGH JUDGE NSE- AP2395000191 INDIVIDUAL Approved k36fateh nagartilak nagartilak nagar DELHI DELHI 110018 YES 1
    11 SURENDER GOEL NSE- AP2395000201 INDIVIDUAL Approved H.NO-40PVT NO -2032ND FLOOR DLF RADHA MOHAN PLAZA NAJAFGARH ROAD KIRTI NAGAR IND AREA NEW DELHI NEW DELHI 110015 YES 1
    12 LUV KHANNA NSE- AP2395000211 INDIVIDUAL Approved FLAT NO-171G/F NAGIN LAKE APARTMENTS PEERAGARHI PACHIM VIHAR NEAR OUTER RINGH ROAD NEW DELHI NEW DELHI 110063 NO NO
    13 RAHUL GARG NSE- AP2395000221 & MCX- 137871 & NCDEX- 123110 INDIVIDUAL Cancelled VILLAGE PITHO ROAD NH-7 BHTHINDA BARNALA ROAD RAMPURAPHUL RAMPURA PHUL RAMPURA PHUL 151103 NO NO
    14 MAYANK BHARDWAJ NSE- AP2395000231 INDIVIDUAL Approved NH-2HOTEL AARYA1ST FLOOR PALWAL PALWAL PALWAL 121102 YES 3
    15 RITA NSE- AP2395000241 INDIVIDUAL Approved A-470J.J COLONY PANDAV NAGAR PATEL NAGAR NEW DELHI NEW DELHI NEW DELHI 110008 YES 1
    16 SUSHMA NSE- AP2395000271 INDIVIDUAL Approved C-8/152 YAMUNA VIHAR YAMUNA VIHAR KHANPUR YAMUNA VIHAR DELHI DELHI 110053 YES 1
    17 VIKASH CHANDRA JHA NSE- AP2395000281 & MCX- 148944 INDIVIDUAL Cancelled F99/AWEST VINOD NAGAR GALI NO-3 NEAR RAM RAM MANDIR SHAKARPUR, DELHI DELHI DELHI 110092 NO NO
    18 VIRENDER ARORA NSE-AP2395000481 INDIVIDUAL Approved H.NO.-245, BHARAT APARTMENT SECTOR-13, ROHINI SECTOR-7 NORTH WEST DELHI DELHI 110085 NO NO
    19 TARUN KUMAR NSE- AP2395000321 INDIVIDUAL Cancelled 345, THRID FLOOR POCKET 1 DELHI GOVT DISPANSARY PACHIM PURI, PACHIM VIHAR DELHI DELHI 110063 NO NO
    20 SURESH KUMAR AHUJA NSE- AP2395000331 INDIVIDUAL Approved HOUSE 555 FIRST FLOOR SECTOR 9 NEAR GYM KHAANA CLUB BAHADURGARH BAHADURGARH BAHADURGARH 124507 YES 1
    20 SURESH KUMAR AHUJA NSE- AP2395000331 INDIVIDUAL Approved HOUSE 555 FIRST FLOOR SECTOR 9 NEAR GYM KHAANA CLUB BAHADURGARH BAHADURGARH BAHADURGARH 124507 YES 1
    21 SUGEET GUPTA NSE- AP2395000361 & MCX- 159325 INDIVIDUAL Approved FLAT NO-1404 TOWER NO-4 ORANGE COUNTY SOCIETY INDRAPURAM,GHAZIABAD AHINSA KHAND-1 INDIRAPURAM INDIRAPURAM 201014 YES 3
    22 HARDEEP KAUR NSE- AP2395000341 INDIVIDUAL Approved 204S/F PLOT -6 BALA JI PLAZA LSC BHERA NEW DELHI NEW DELHI NEW DELHI 110087 YES 2
    23 PRIYA JINDAL NSE- AP2395000351 & MCX- 159081 INDIVIDUAL Approved 811/17,INDRA BAJAR JIND JIND JIND JIND 126102 YES 2
    24 NARESH KUMAR GARG NSE- AP2395000381 & MCX- 158154 INDIVIDUAL Approved HOUSE NO. 624 PORTION RIGHT FLOOR GROUND LANDMARK NEAR AGGARWAL, SWEETS SIRI NAGAR SHAKUR BASTI NEW DELHI NEW DELHI 110034 YES 1
    25 VISHWMITRA MEENA NSE- AP2395000401 INDIVIDUAL Approved LG 66 LOWER GROUND FLOOR JAIPUR TEXTILE MARKET (JTM) MADAL TOWN MALVIYA NAGAR JAIPUR JAIPUR JAIPUR 302017 NO NO
    26 SUDHIR BANSAL NSE- AP2395000391 INDIVIDUAL Approved E-126 FIRST FLOOR BLOCK-E KARAMPURA WEST DELHI DELHI 110015 YES 1
    27 DEEPAK JAIN NSE- AP2395000371 INDIVIDUAL Approved FIRST FLOOR SHOP NO-4 VARDHMAN GARMENTS AND DRESS, SHOP NO-4 KATH MANDI SAMALKHA TEHSIL SAMALKHA DISTT PANIPAT SAMALKHA SAMALKHA 132101 YES 2
    28 PRABHAT KUMAR JHA NSE- AP2395000411 & MCX- 158208 & NCDEX- 126361 INDIVIDUAL Approved BUILT UP ONE SHOP ON GROUND FLOORBEARING PVT. SHOP NO, 2748 (AMAZINE FLOOR)HAVING ITS MEASUREMENT 40 SQ. YDS i.e. 33.44 SQ. METERS situated at naya bazar Delhi NEW DELHI NEW DELHI 110006 YES 1
    29 SALONI GUPTA NSE- AP2395000421 & MCX- 158351 & NCDEX- 126298 INDIVIDUAL Approved F- 3/2 1ST FLOOR MODEL TOWN MODEL TOWN 2 G.T.B NAGAR, NORTH WEST DELHI DELHI DELHI 110009 YES 2
    30 ANUBHAV GUPTA NSE- AP2395000431 & MCX- 158505 & NCDEX- 126286 INDIVIDUAL Approved C-21 C- Block C.C. Colony R.P Bagh Model Town North Delhi WEST DELHI DELHI DELHI 110007 YES 1
    31 AJIT PRASHAD JAIN NSE- AP2395000441 & BSE- AP01627001150026 INDIVIDUAL Approved HOUSE NO. 220 BLOCK- E SHASTRI NAGAR NORTH WEST DELHI NEW DELHI NEW DELHI 110052 YES 1
    32 ANKIT RAWAT NSE- AP2395000451 & MCX- 160200 & BSE- AP01627001151591 INDIVIDUAL Approved OFFICE NO 506 SUN AND MOON CHAMBERS AJMER ROAD JAIPUR JAIPUR 302006 YES 21
    33 PIYUSH SONAL NSE- AP2395000461 INDIVIDUAL Approved 1/7, EAST PATEL NAGAR , 3RD FLOOR NEW DELHI NEW DELHI 110008 YES 1
    34 MANDEEP JANGRA NSE- AP2395000471 & BSE- AP01627001153819 INDIVIDUAL Approved SHOP NO. 501/18 SAFIDON ROAD JIND HARYANA HARYANA 126102 YES 1
    35 Sudhir Kumar MCX-27123 INDIVIDUAL Cancelled H No.169, Village Zainabad,- Haryana 123411 NO NO
    36 Yogesh Sharma MCX- 27124 INDIVIDUAL Cancelled H No.76, Shankar Vihar, Ramghat Road, Uttar Pradesh 111111 NO NO
    37 Yogesh Yadav MCX-27125 INDIVIDUAL Cancelled H No.213, Village Zainabad,- Haryana 123411 NO NO
    38 Yogesh Yadav MCX-27126 INDIVIDUAL Cancelled H No.150, Village Zainabad,- Haryana 123411 NO NO
    39 Narain Dass MCX-27127 INDIVIDUAL Cancelled H No.19, Village Zainabad,- Haryana 123411 NO NO
    40 Narain Dass MCX-27127 INDIVIDUAL Cancelled H No.19, Village Zainabad,- Haryana 123411 NO NO
    41 Jasbir Yadav MCX-30041 INDIVIDUAL Cancelled H No.645, Village Dahina- Haryana 123411 NO NO
    42 Puneet Sehdev MCX-30279 INDIVIDUAL Cancelled H No. T-99, Ramesh Nagar, Bander Wali Khui kaluWedding Work Shop Opp Haridar Delhi 110015 NO NO
    43 Vikas Kumar Gupta MCX-34333 INDIVIDUAL Cancelled D3/6 K S NagarNangloi Delhi 110041 NO NO
    44 Nirmala Raghav MCX-35970 INDIVIDUAL Cancelled H No 2/25 Dindayal Caimpas,Kela Nagar Krishi Fram,PO DD Upadyaha Hospital Kwatar Ward 25 Uttar Pradesh 202001 NO NO
    45 Kiran Yadav MCX-35971 INDIVIDUAL Cancelled Vill Balier Khurd P O Turkiyawas0 Haryana 123411 NO NO
    46 Naveen Kumar Gupta MCX-36017 INDIVIDUAL Cancelled 121 Prem Nagar
    		Haryana 125001 NO NO
    47 Varinder S Sohal MCX-48408 INDIVIDUAL Cancelled H No 2127 Sector-79 Sas Nagar0 Punjab 160022 NO NO
    48 ADITI GOEL MCX-148241 INDIVIDUAL Approved C-8/152, YAMUNA VIHAR, KHAN PUR DHANI, BHAJAN PURA Delhi 110053 YES 1
    49 YOGESH JINDAL MCX-126316 & NCDEX-126316  INDIVIDUAL Approved S NO-2635/8/2 S/F NAYA BAZAR DELHI DELHI Delhi 110006 YES 1
    50 RAJ KUMAR MCX-159049 INDIVIDUAL Approved PURANI PAITH CHANDAUSI Uttar Pradesh 202412 YES 1
    51 UMESH CHNDRA AGARWAL MCX-159457 INDIVIDUAL Approved CHANDAUSI NAGAR KE BAZAR PURANI PAITH CHANDAUSI Uttar Pradesh 202412 YES 1
    52 GARGI DEVI MCX-159458 INDIVIDUAL Approved M O RAAJ CHANDAUSI Uttar Pradesh 202414 YES 1
    53 Mukesh Agarwal MCX-159633 INDIVIDUAL Approved bara bazar  CHANDAUSI Uttar Pradesh 202414 YES 1
    54 Ajit Sharma MCX-161148 INDIVIDUAL Approved H. NO.-60, GALI NO.-1 NEW SABAPUR GUJRAN, KARAWAL NAGAR NORTH EAST DELHI DELHI 110094 YES 1

    List of Authorised Persons(AP) Cancelled by Members on Account of Disciplinary Reasons

    S.No. Authorised Person's Name Status Authorised Person Cancellation Details
    Date Reason
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